Policies

Order Enquires -

For any order enquires you can send us a message on any of our social medias or fill out your information on our contact page and we will email you back.  

Packaging & Shipping

All orders will be processed and shipped within 7 days.

You will receive an email when your parcel has been shipped along with a due date. 

Customs/ import fees:

All customers are responsible for any custom fees that may be required to pay. These are completely out of our control and we are NOT responsible for paying any of these fees. (Please take note of this if you're an international customer)

Cancellations 

We accept cancellations on orders upto 12 hours after you purchase. There are no fees for canceling orders. 

Returns

You have 14 days, from the day you receive the parcel, to return any unwanted items. You will receive a full refund on items once they have been returned to the shop. 

If there is any damage to your goods then please reach out to us, either through email or any of our social media, we will be able to resolve any issue.